Information about

How it works

Member Rules and Frequently Asked Questions

Violation of any of the rules below is grounds for your account being closed.

1. You must post a picture and your real name. This creates trust between seller and buyer which helps your sales. 

2. Your identity will be verified. The administrator may contact you via email, Facebook or phone to vet you. This is how we weed out fraudulent sellers.

3. All communication between buyers and sellers must be via the DrumSellers internal messaging system. All messages may be monitored by the administrator.

4. When you CONTACT someone for information:
- Do not ask for or give email addresses or phone numbers. 
- Do not ask anyone to look at your listings on other sales sites like Ebay, Reverb, Facebook, etc. 
- Do not ask anyone to "go around" the DrumSellers site to make a direct deal. If you need to make a direct sale with someone who does not want to use DrumSellers or PayPal, email or call George Lawrence to get permission and to discuss the 4% commission payment.

5. You must accept emails from DrumSellers: the automatic daily updates about the latest listings, and occasional newsletters from the administrator. You can change to just weekly updates. To do this, click on your picture, choose settings, then choose notifications. Under newsletters, choose daily or weekly emails. Also choose to "accept occasional emails form the team".  Also review your notification choices on that page.


 Why do I have to change my paypal personal account to a business account?

Basically, paypal is phasing out personal accounts for sellers. Business accounts will be required for sellers and personal accounts will be for buyers only. This is just their red tape, not our choice. You will not be required to give any financial info. Here is our full explanation about why and how: If you want to cut to the chase here is where to do it on Paypal: (If you get an error message about this link, you will need to log out of your paypal account on your computer for it to work.)

Who do I contact if there is a problem with payment or delivery? 
DrumSellers has no liability concerning payment and delivery between buyer and seller. If you cannot solve any financial problems through email with the buyer or seller, Paypal will handle all mediation concerning your Paypal disputes, chargebacks, non-delivery,  etc.  We urge you to try to work this out between buyer and seller before going to Paypal. We will attempt to mediate in that process if you ask us to.

Does DrumSellers collect sales tax from the buyer? 
NO and we are not required to legally because we are not selling anything. DrumSellers is basically a flea market that gives free booths to sellers and gets paid a 4% fee of their sales.

Do sellers have to collect sales tax from the buyers? 
That is up to you. Collecting and paying sales tax to 50 different states is a big bucket of worms. If you are operating a commercial business that has a local business license and a state sales tax number then this may come in to play. We have not seen any individual small sellers collect sales tax on this site.

What is the "VIP members sales only" order/listing type?
 That is strictly for DrumSellers employees and associates. Do not use it without permission. If you do, it will be changed to another order type by the staff.

How do I pay the 4% commission? 
It is automatically deducted by Paypal and deposited in DrumSellers' Paypal Account. 

Can I sell without Paypal online payment; cash, check, money order, etc. ?   
Drumsellers is configured to accept online payment only. If you don't have access to Paypal  then contact us and we will look at possible solutions.

Why can't  I put my phone # and email address in the description?  

All communication between buyers and sellers must be done via the DrumSellers messaging system. Why? Because if any problems arise between a buyer and a seller, we will be able to see the entirety of the communication thread in case we need to intervene. You CAN put your phone # in a private message by clicking on Contact. If you do, then subsequently close your listing, we will contact you about any commission you might owe DrumSellers

A price must be stated in any sales listing, not $0.

Does Drumsellers accept consignments? 

Yes. The fee is 10% if we post the listing/accept the payment for you while you ship the item. The fee is 20% if you can get the item(s) to us and we handle everything, including the shipping.

What if I don't know the shipping price? If you want to choose shipping but have not determined a shipping price, you may put $0 in the box. Stipulate in your description that shipping will be determined by the seller to the buyers’ zip code, then work that out with the buyer.

Make sure that your shipping address is on file in your paypal account. DrumSellers does not send buyers’ shipping address to the seller.

How do I edit price, description, pictures, etc.? 

Go to your listing and click on the edit link in the right hand column on a computer. On a phone that link is at the bottom of the listing. Click edit then scroll to change the different features, then save.

GOOD SELLER practices:

Write good accurate descriptions, use very good pics with lots of light (preferably outside), and don't sell any junk here. No broken drum heads, prints of drum ads, etc. This is not Ebay, CraigsList or Facebook Marketplace.

Be a good seller. Pack the gear well, ship promptly, give feedback, stay in touch with your buyer. 

Got a question? email administrator George Lawrence